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Return Policy

If you have any problems with your order,
please contact us.
We will do our best to resolve the
problem quickly and amicably.

In General:
Because media items
(DVDs - Videos - CDs)
are easily copied ..

Defective Items will be replaced...
Items damaged in transit will be replaced...

Shipping & Handling is not refunded.

Our packages are insured and we require a
signed afidavit for damaged items or lost items
before replacing or refunding.

Refunds will be considered for Sealed items
returned in their original sealed condition.
A restock fee will apply.

In all cases.. YOU MUST CONTACT US FIRST
for return instructions and details.

A WORD ABOUT OLDER - OUT OF PRINT MOVIES
Movies released as late as the late 90s do not
have the digital quality we are used to with
today's releases. Please do not expect digital
quality from a 10-20-30 year old movie!
We are not responsible for the manufacturers'
quality of production.
It is also true that older movies will occasionally
require manual tracking in newer VCRs
However, if an item is defective..
it will be replaced.

A WORD ABOUT COMPATIBILITY
Many of our DVDs are Region ALL or Region Free..
and will be stated in the description as such..
please make sure your DVD player will accept
Region All or Region Free DVDs before ordering.
Most DVD players manufactured
in the last 2-3 years will play region
ALL or region free as well as
USA region 1.. but there are about 5% of units
that will not!! We are not responsible for
compatibility. This is up to you to determine..
If you are not sure.. send us your make and model
before purchasing.. we will try to help you
determine compatibility.
Items returned due to compatibility
issues will be subject to a restock fee.

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